Customer Story #1 – Productivity

chee-chin
"My telemarketer is now able to autodial a list of clients to prospect, reducing call reluctance thus increasing their productivity and closing ratio"
Chee Chin, Senior Financial Services Consultant

Drive Sales Productivity

Chee Chin faced difficulties in tracking the performance of telemarketers as their calling activities were not tracked.

QuickDesk enabled Chee Chin to set goals, record phone conversations and track performance. Chee Chin could view all his appointments with one glance as they were recorded in the calendar.

For the telemarketers, QuickDesk reduced the effort required to call leads. With the auto-dialing feature, making calls became much easier as telemarketers did not need to key in numbers manually. In addition, they were able to cut costs as making overseas calls on QuickDesk was cheaper.